Privacy Policy

The information contained in this website is for general information purposes only. The information is provided by Sportsproducta.com and while we are to keep the information up to date and correct.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

Information that we require and secure

'Sportsproducta.com' is purely adhered to protect and respect your privacy. So, if you're asked about your personal information, like your email, payment information etc, it's only to keep you in regular communication with us, before, during, and after your purchase. We do not divulge your personal information to any third party without your consent.

Your card information is used only by payment gateway and then by Visa/MasterCard/Diners to verify your credentials and authorize your transaction.

We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries notify us by e-mail at contact@sportsproducta.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

You must only submit to us or our agent or the site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

 

Return policy of Products: 
Defective products will be replaced. Sportsproducta.com will not process Refunds for incorrect purchase or change of mind. 

1. You must notify us within a 48 hours after you have received the product or after you become aware that you got a defective product. Please contact us through email or via the contact number. Once contacted we will indicate that, what the best way to return any products. We may not accept products returned without a Return Authorisation Number. 

2. Replacement of product or refund costs will not be made until the original product is received by us and your claim verified. 

We aim to process refunds and replacements within 14 days of receipt by us of the original product. 

3. Products should be returned in their original packaging along with the original price tags, labels and invoices. 

4. We do not refund, repair or replace where in our reasonable opinion the product/good becomes merchandisable due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care. 

Shipping Policy: 
1. We only ship within India.
2. Delivery is via third party courier.
3. All deliveries are sent with registered couriers or Indian post and must be signed at time of delivery. 
4. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
5. As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.
6. Shipping address cannot be changed once order(s) has been shipped.
7. Order cannot be cancelled once order has been shipped. If you are not home at the time of delivery and courier company have to wait for some days for delivery of product you understand that additional delivery charges may apply.
8. Shipping time may vary depending on your location, please allow 7-10 days for delivery.

Damaged Products in transit must be reported to us within 24 hours of receipt so that we may make a claim under transit insurance. Sportsproducta.com will process the refunds by direct deposit, cheque or PayPal at its sole discretion.

The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. 
Every effort is made to keep the website up and running smoothly. However, Sportsproducta.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.